Log In
012 / REFUNDS
DOC ID
CS-RFD-001
VERSION
2.0
EFFECTIVE
2026-05-27
LANGUAGE
EN-US
JURISDICTION
OREGON, USA
─ INDEX ─
§ 1 Apple handles refunds, not us
§ 2 How to request a refund from Apple
§ 3 How to cancel future renewals
§ 4 The 7-day Pro trial
§ 5 Failed alerts
§ 6 When you may not get a refund
─ PLAIN-LANGUAGE SUMMARY ─
Apple handles refunds for App Store subscriptions; request at reportaproblem.apple.com. Cancel future renewals in iPhone Settings → Subscriptions. We'll supply availability-check logs to support a missed-alert refund request.
§ 1
1 . 1
Campsite Sniper Pro is sold as an auto-renewable subscription through the Apple App Store. Apple — not Campsite Sniper — processes all payments and issues all refunds for iOS in-app purchases.
1 . 2
We cannot directly issue a refund or a partial refund for an App Store subscription. Anyone telling you otherwise is mistaken.
1 . 3
What we can do: confirm your subscription history, pull our availability-check logs to verify a missed-alert claim, and provide whatever evidence you need to support a refund request to Apple.
§ 2
2 . 1
Open Apple's Report a Problem page at https://reportaproblem.apple.com on any device signed in to your Apple ID.
2 . 2
Sign in with the Apple ID you used to subscribe, find the Campsite Sniper charge in your purchase history, and select Request a refund. Choose a reason from the list. Apple usually decides within 24–48 hours and emails you the result.
2 . 3
Apple grants refunds at its discretion. We have no influence over Apple's decision and cannot escalate for you.
§ 3
3 . 1
Cancelling is separate from refunding. Cancellation stops your subscription from renewing; it does not refund what you have already paid for the current period.
3 . 2
On your iPhone, open Settings → tap your Apple ID at the top → Subscriptions → Campsite Sniper → Cancel Subscription. Or from inside the app, Account → Manage Subscription will deep-link you to the same screen.
3 . 3
After cancellation, your Pro features remain active until the end of the current billing period.
§ 4
4 . 1
New subscribers get a 7-day free Pro trial. To avoid being charged, cancel the subscription at least 24 hours before the trial ends. Apple emails a reminder before the first paid charge.
4 . 2
If you forget and Apple charges you, request a refund as described in §2 — Apple frequently grants refunds for immediately-cancelled accidental renewals.
§ 5
5 . 1
If you believe we missed an alert that should have fired, email [email protected] with the watch ID and the date or campsite you were watching.
5 . 2
We will pull our availability-check logs and tell you exactly what we observed for that resource and when. If our logs confirm a missed alert, we will provide a written summary you can attach to a refund request to Apple under §2.
§ 6
6 . 1
Apple makes its own refund decisions and may decline. We have no override.
6 . 2
Accounts terminated for breach of our Terms (scalping, multi-account abuse, automated booking) are not eligible for support on a refund request.
Questions? [email protected] · This document supersedes all prior versions.
CAMPSITE SNIPER
Recreation.gov cancellation alerts. We notify; you review and book directly on Recreation.gov.
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